Privacy Policy

This document constitutes the Privacy Policy that applies to all personal data that we process about you, both those collected in digital format and in other non-digital media, such as paper forms.

Through the data collection forms, glù will proceed to inform its users of the obligations set out in the General Data Protection Regulation (EU Regulation, 2016/679, of the European Parliament and of the Council, of April 27, 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/EC is repealed) and by Organic Law 3/2018, of 5 December, Protection of personal data and guarantee of digital rights. glù guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the Regulations in order to protect the rights and freedoms of users.

If the personal data necessary for the presentation of the service or query is not provided, Be-Glù will not be able to manage the service or query formulated by the user.




What should the User know when providing their data?

The user guarantees that the data provided is true, accurate, complete and up-to-date, and is responsible for any direct or indirect damage or loss that may be caused as a result of failure to comply with such obligation.

In the event that the user provides data belonging to a third party, they guarantee that they have informed said third party of all the aspects contained in this Privacy Policy and obtained their consent to provide us with their data for the processing purpose in question; all prior to the provision of data from a third party through the website.

n the event that any of the services are directed to minors under 14 years of age, glù will request the consent of the parents or guardians for the collection of the minor's personal data.




For what purposes is your personal data processed?

glù will process your data in order to respond to requests, queries or any type of request made through this website.

We will also process your data for administrative, accounting and tax management, in accordance with current regulations and based on the information provided and authorization granted.




What is the legitimacy for the processing of your Personal Data?

Your express consent to respond to your requests, queries and requests.

In order to carry out the contract for the provision of services signed with you.

Compliance with obligations that correspond to glù by legal mandate. (Comply with the obligations established in tax regulations and in matters of protection of personal data or in information society services).

For legitimate interest in said data processing, such as the internal administrative purposes of glù or so that we can better meet your expectations and improve your degree of satisfaction as a customer.




How long will your data be kept?

The personal data provided will be kept as long as there is a mutual interest to maintain the professional relationship or for the years necessary to comply with legal obligations, and when they are no longer necessary for this purpose, they will be deleted with appropriate security measures to guarantee the pseudonymization of the data or the total destruction thereof.

However, when you ask us by the established means to delete your data, these will remain duly blocked without us using them, as long as they may be necessary for the exercise or defense of claims or some type of legal or contractual liability may arise from their processing. for which recovery is necessary. Once this period of time has elapsed, your data will be permanently deleted.




To which recipients will your data be communicated?

glù will not be able to transfer the personal data provided to third parties, except to those entities and organizations necessary for the management of the services provided or in the event that there is a legal obligation.

datos, teniendo en cuenta que el ejercicio de los mismos es personalísimo, por lo que será necesario que el afectado acredite su identidad.




What are your data protection rights?

You have the right to withdraw your consent at any time. Likewise, you may exercise your right of access, rectification, deletion, limitation, opposition to processing, or data portability.

  • Access: The interested party will have the right to be informed by glù whether or not their personal data is being processed, and if the processing is confirmed, it will enable access by providing the processing information.
  • Rectification: The interested party will have the right to be informed by glù rectify their data without undue delay when they are inaccurate or incomplete through an additional corrective statement.
  • Deletion: The interested party will have the right to be informed by glù delete their data without undue delay.
  • Opposition: The interested party will have the right to oppose the processing of their data carried out by glù for reasons related to their particular situation.
  • Limitation: The interested party will have the right to be informed by glù mark their data in order to limit the processing.
  • Portabilidad: The interested party will have the right to be informed by glù to transmit their data to another CONTROLLER or to the same interested party, through a structured format that is commonly used and machine readable.
  • Automated decisions: The interested party will have the right not to be subject to profiling whose purpose is to make individual decisions based on AUTOMATED data processing.

You can send your request to glù through the following email: info@be-glu.com

You must accompany your application with a copy of your DNI or equivalent document proving your identity. We may request additional documentation from you in the event that the request is made for a minor or incapacitated person, by proxy or with respect to a deceased person.

Additionally, you will have the right to file a claim with the Control Authoritywww.aepd.esif you consider that the treatment does not comply with current regulations.




SECURITY MEASURES OF OUR WEBSITE

The website uses generally accepted industry information security techniques, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.